Cables Fail Louder Than You Think
A snapped lift cable can whip and the door can drop on one side. We release the stored tension, fit new cables and reset the door level.
- Tension Released Safely
- Both Cables Inspected
- Door Releveled
Free Quote
Flat-rate price, agreed before we start.
A Cable Is Under Tension Even When the Door Is Closed
The lift cables run from the bottom corner brackets up over the drums on the torsion shaft, and they carry the load the springs are holding. They are wound strands of steel, and strands break one at a time. That is why a cable usually gives no warning you can hear until it snaps — but if you look, you can often see a broken strand sticking out of the cable or a rat nest of wire piling up on the drum. Once enough strands are gone, the cable lets go, the door drops on one side, and the panel that hits the floor usually cracks or bends. By that point it is a cable repair plus a crooked door.
Salt air is the reason we see more of this near the coast than inland. In Hallandale Beach, Dania Beach and along the beachside parts of Hollywood, cables, drums and bottom brackets corrode from the inside out, and a rusted cable loses strength long before it looks obviously bad. Fraying at the drum is often the first sign. We inspect both cables, the drums, the bottom brackets and the spring assembly, because a snapped cable usually means the springs are also tired. Then we release the tension with the proper winding bars, fit new cables, set the door level and rebalance it, and test the full travel before we leave. Attempting to swap a cable on a live torsion system is a genuine hazard, and it is not a job to take on in a driveway.
Both Cables, Not Just the Broken One
When one cable has snapped, the other has lived the same life in the same air. We will show you the condition of both, tell you what we recommend and let you decide. We do not leave a door running on a cable we would not trust in our own garage.
Why This Works Better
Safe Tension Release
The springs are unwound and secured before any cable is touched, which is the only safe way to work on a torsion system.
Corrosion Checked
Drums, bottom brackets and cable ends are inspected for coastal rust, because a cable is only as strong as the parts it runs on.
Door Leveled and Balanced
After new cables go on we level the door, set the spring tension and confirm it holds position at mid-travel.
Three Steps Start to Finish
Describe What Happened
A bang, a door hanging crooked, one corner dropped to the floor, or a cable dangling loose. Tell us and we will know what to bring.
Inspect Both Sides
We check cables, drums, bottom brackets, springs and the condition of the rollers on both sides of the door, not just the failed one.
Replace and Rebalance
New cables are fitted with the tension properly released first, then the door is leveled, rebalanced and cycled to confirm smooth travel.
Cable Repair in the Field
Cable Repair FAQs
The cable is dangling but the door looks fine. Do I need to do anything?
Yes. That cable is not holding anything now and the door may be resting on the spring alone. Do not open or close the door and call (786) 671-4001 — using it in this state can drop a panel or damage the track.
Can I replace the cable myself with a kit?
We strongly advise against it. The torsion springs must be unwound first with proper bars, and releasing that energy incorrectly is how serious injuries happen in home garages.
Should both cables be replaced at once?
Usually yes. They have the same age and the same exposure to salt air, so the second one is typically close behind. Pair replacement is one visit instead of two.
How did the cable break in the first place?
Commonly corrosion from coastal humidity, a drum that has worn or a cable that has jumped its groove, or simply age and cycle count. Sometimes a failing spring overloads the cable. We check the cause so it does not repeat.
Is there a way to spot a failing cable early?
Look at the cable just above the bottom corner bracket and where it wraps the drum. Broken strands sticking out, a fuzzy appearance or rust staining are all warning signs. If you see them, call (786) 671-4001 before it snaps.
Ready to Get This Fixed?
Call any hour, or send the form above. We will give you a flat-rate price and get you booked in.